Terms and Conditions

1. General Information

These Terms and Conditions (hereinafter "Terms") govern the use of the Travelinfluencer.co web platform and the Horizon service (hereinafter "Service") provided through the domain travelinfluencer.co, including related subdomains (such as subdomains automatically generated for Customer apps).

Service Provider

• Controller: Dylan Succi
• VAT Number: 04229770369
• Registered Office: Via Verica 150, 41026 Pavullo n/F (MO), Italy
• Email:info@travelinfluencer.co
• Website:travelinfluencer.co

2. Definitions

• "Service": The Travelinfluencer.co web platform, including the Horizon web app and all connected features, accessible via browser.
• "User" / "Customer": The natural or legal person who registers and uses the Service.
• "Web App": The Horizon web application, accessible via browser without the need to download from a store or marketplace.
• "Plan": The subscription chosen by the Customer from those available on the platform.
• "Affiliate Commissions": The compensation derived from affiliate programs integrated into the Customer's web app.
• "Dashboard": The management interface accessible to the Customer after registration.
• "Plugin": The integrated management system on the platform for managing registrations, payments, and waivers.
• "Network": The browsable list of profiles of Users/Customers registered on the Travelinfluencer.co platform, including but not limited to contact data, professional information, and statistics, accessible through a dedicated subscription. The Network includes exclusively the profiles of Customers registered on the platform through the domain travelinfluencer.co or its subdomains. Profiles of unregistered users, profiles imported from third-party platforms, or data collected outside the platform are not included.
• "Consultant": The natural or legal person who subscribes to access the influencer Network.

3. Acceptance of Terms

By accessing and using the Service, the User fully accepts these Terms and Conditions. Acceptance occurs:

• At the time of registration, through mandatory checkbox acceptance;
• At the time of purchasing a Plan, with explicit confirmation;
• Through continued use of the Service after any updates to the Terms.

The User declares that they have read, understood, and fully accepted these Terms before proceeding with registration and purchase.

4. Service Description

Travelinfluencer.co is a web platform that offers the Customer the ability to create and manage a personalized web app dedicated to the travel & lifestyle sector, accessible via browser on any device.

Main features

• Creation of a personalized web app with the Customer's brand, logo, and colors;
• Horizon Studio content management platform with frontend editor, blog, promotional badges, CTAs with external links, view monitoring, like system, and customizable author profiles;
• Personal trip management ("My Trips") with data stored exclusively locally on the user's device, including the ability to import travel documents in PDF format (flight confirmations, hotel reservations, etc.) for automatic data extraction, with entirely local processing;
• Export and import of trip data in a dedicated format (.travel) for data portability between devices;
• Interactive map for trip visualization, based on third-party map services (OpenStreetMap). Map loading requests automatically transmit the user's IP address to the map service servers. The feature does not use device GPS or geolocation;
• Integration of affiliate marketing links and travel services managed directly by the Customer;
• Management dashboard and analytics;
• AI features (HorizonAI) based on artificial intelligence technologies, with entirely local processing on the device;
• Content integration through iframes;
• Cookieless analytics tracking;
• Cookie consent banner on the website through a third-party service;
• Third-party analytics on the website (Google Analytics), activated with user consent;
• Targeted advertising and remarketing on the website (Google Ads), activated with user consent;
• Influencer Network: browsable list of platform Customer profiles, including but not limited to contact data, professional information, niche, statistics, and availability for collaborations, accessible through a dedicated subscription. Participation in the Network is voluntary and subject to the Customer's explicit consent, who can choose which information to make visible and revoke participation at any time;
• Basic automatic SEO for the app and blog content, with automatic generation of meta tags and structures for search engine indexing.

Specific features vary based on the subscribed Plan.

5. Registration and Account

Access to the Service occurs through automatic account creation following the purchase of a subscription plan through the payment provider Paddle. There is no separate registration form: the account is automatically generated using the data provided during the payment process. Access to the Service is reserved exclusively for adults (18+ years).

Requirements

• Be of legal age (at least 18 years old);
• Provide a valid email address during the payment process;
• Complete access credentials (password) through the guided procedure following account creation.

Security and credentials

The User is solely responsible for the security of their access credentials. The Controller is not responsible for the loss, disclosure, or improper use of credentials by third parties. The User agrees to promptly report any unauthorized use of their account.

Protection against unauthorized access

The platform implements automatic security measures to protect accounts. After an excessive number of consecutive failed access attempts for the same username, access to that account is temporarily blocked. Monitoring is based exclusively on the username and not on the IP address. This measure is automatic and serves to prevent unauthorized access attempts. The Controller is not responsible for any inconvenience arising from automatic blocking due to legitimate forgotten attempts.

5.1 Restricted Area — Horizon Studio and My Account

The Customer's restricted area includes Horizon Studio (content management dashboard) and My Account (account and subscription management), accessible after authentication.

Horizon Studio — Features

Through Horizon Studio, the Customer can:

• Create, edit, delete, and publish/unpublish articles;
• Insert predefined promotional badges from the platform frontend;
• Configure custom call-to-actions (CTAs) with external links;
• Customize the author profile: profile image, cover image (hero banner), bio, display name, custom colors;
• Customize the app's appearance and settings.

Image upload limits and recommended dimensions are indicated during the upload process and may vary over time.

My Account — Features

Through My Account, the Customer can:

• View and manage subscription details;
• Cancel the subscription;
• View the next payment date.

6. Customer Obligations

The Customer agrees to:

• Complete the customization form: provide all necessary information and materials (logos, icons, color palettes, content, etc.) based on the chosen Plan;
• Timeliness: provide materials within reasonable timeframes required for web app configuration;
• Data accuracy: ensure that the information provided is complete, accurate, and does not violate third-party rights;
• Responsibility for promotional content: the Customer is solely responsible for the truthfulness, compliance, and legality of promotional badges (including, by way of example, "Promo", "New", "Hot", "Free"), labels, texts, and call-to-actions (CTAs) configured in their articles and content. The Controller is not responsible for misleading labels, outdated prices, or promotional claims that do not comply with applicable advertising and consumer regulations.

7. Conditions of Use

Permitted use

The Service is intended for professional use in the travel & lifestyle sector. The User may use the platform to:

• Create and manage travel content;
• Manage their affiliate marketing links;
• Use the available AI features;
• View analytics and statistics.

Prohibited activities

It is prohibited to:

• Use the Service for illegal, fraudulent, or harmful activities;
• Violate third-party intellectual property rights;
• Distribute malware, spam, or harmful content;
• Attempt unauthorized access to the Service's systems;
• Use the Service in violation of applicable regulations;
• Incorporate, through iframe, framing, or any other inclusion technology, the blog generated with Horizon Studio, the Horizon app, or any page of this site (travelinfluencer.co) within third-party websites, applications, or platforms, without the express written authorization of the Controller;
• Use the data and information accessible through the Network for spam purposes, unsolicited communications, harassment, or any form of unwanted contact towards the listed profiles;
• Extract, mass download, scrape, crawl, or any form of automated data collection from the Network, including but not limited to contact information, profiles, and influencer statistics;
• Resell, redistribute, share, or transfer to third parties, in any form, the information and data obtained through Network access.

The Controller is not responsible for the User's improper use of the Service.

8. Plans, Subscriptions, and Payments

Available plans

The Service is offered through various subscription plans, whose features and prices are described on the dedicated page of the website. Plans may vary over time.

Payment management

Payments are managed by Paddle as Merchant of Record (MoR). Paddle is legally responsible for international VAT and sales tax management. Paddle handles:

• Payment processing;
• Invoice issuance;
• Applicable tax compliance, including the collection and remittance of VAT/sales tax globally.

Renewal

Subscriptions renew automatically at the end of the current period, unless cancelled by the Customer as provided in Section 11.

Custom domain

Plans that include custom domain allow the use of a domain owned by the Customer. The domain must be already owned by the Customer at the time of configuration. The Controller does not provide domains and is not obligated to purchase or register domains on behalf of the Customer.

To link the domain to the app, the Customer must independently configure DNS at their registrar/domain manager, pointing the domain to the address provided in the instructions available on the website. The Controller provides the necessary instructions for configuration, but DNS configuration is the Customer's exclusive responsibility.

The Controller is not responsible for:

• Missing or incorrect DNS configuration by the Customer;
• DNS propagation times dependent on the Customer's registrar;
• Service interruptions due to problems related to the Customer's domain.

Legal responsibilities for custom domains

When the Customer uses a custom domain they own for their app:

• The Customer is the Data Controller of the personal data of visitors to their website, pursuant to the GDPR;
• The Platform Controller remains the Data Controller for data processed by the platform and backend functionalities;
• The Customer is responsible for publishing and maintaining their own Privacy Policy, Terms and Conditions, and Cookie Policy compliant with the GDPR on their domain;
• The Customer is advised to supplement their content with a customized Privacy Policy and Terms and Conditions, drafted with the assistance of a legal professional.

App configuration

The configuration of the web app in the Customer's restricted area, including the customization of layout, content, settings, and integrations, is the Customer's exclusive responsibility. The features available in the configuration vary based on the subscribed Plan, as described on the dedicated page of the website.

The Controller provides the necessary instructions and documentation, but does not provide app configuration services as part of the subscription plans, unless otherwise explicitly stated in the conditions of the individual plan or in separate commercial agreements.

Downgrade and plan change

When switching from one plan to another with fewer features, the following conditions apply:

• The app configuration folder will be deleted and recreated;
• All previous custom configurations will be permanently lost;
• Some features available in the previous plan may no longer be available in the new plan;
• The User will need to reconfigure the app from scratch in the new plan;
• The Controller is not responsible for the loss of configuration data resulting from the plan change.

Users are advised to take note of their configurations before making a plan change.

Free Plan

A free plan is available that allows the User to maintain an active account without a paid subscription. The free plan is designed for those who wish to preserve their account and profile data without incurring costs, while benefiting from limited features compared to paid plans.

Switching from a paid plan to the free plan is considered a downgrade and the same conditions provided in the "Downgrade and plan change" section apply: in particular, the app configuration folder will be deleted and recreated and all previous custom configurations will be permanently lost.

Suspension and data retention

If a subscription is suspended for any reason — including but not limited to: non-payment, expired credit card, invalid or declined payment method — the account automatically enters the 30-day grace period as described in Section 11 ("Account Deletion").

After the 30-day period without the User having reactivated a paid subscription or downgraded to the free plan, the account and all associated data will be permanently and irreversibly deleted.

The Controller advises Users who wish to preserve their data without a paid subscription to downgrade to the free plan before expiry, in order to avoid automatic account deletion due to inactivity or lack of an active subscription.

App behavior after cancellation or expiry

Since the Service is delivered as a Progressive Web App (PWA) with local storage on the User's device (cf. Section 19), after subscription cancellation or expiry, the app may remain temporarily accessible on the User's device thanks to browser cache, until configuration data is deleted — either automatically at the end of the 30-day grace period, or manually by the User clearing browsing data.

Once configuration data is deleted, the app may remain accessible in its basic structure, but without the Customer's custom configurations (brand, logo, colors, content, affiliate links, settings). In this case, the app will display the Controller's default configurations. This behavior is due to the technical nature of the PWA and does not constitute a malfunction.

The Controller is not responsible for any display of default configurations after configuration data deletion. The Customer is aware that, to completely remove the app from their device, they must clear browser browsing data or remove the web shortcut from the home screen.

Price changes

The Controller reserves the right to modify subscription prices over time, according to the following conditions:

• Advance notice: any price increases will be communicated to the Customer with a minimum notice of 30 days via email to the registered address;
• Current period: the new price does not apply to the subscription period already in progress and paid. The increase will take effect exclusively from the first renewal after the communication;
• Right to cancel: in case of a price increase, the Customer has the right to cancel without penalty before the new price takes effect, retaining access to the Service until the expiry of the already paid period;
• Price reductions: any price reductions may be applied with immediate effect, subject to the conditions of the current period;
• Promotions and special offers: promotional prices are temporary and subject to the conditions specified in the respective offer. At the end of the promotion, the standard price in effect applies;
• Transparency: the current price is always visible on the dedicated page of the website and in the Customer's account area.

Influencer Network

The platform offers, including but not limited to, an Influencer Network — a browsable list of profiles of Customers registered on the Travelinfluencer.co platform. The Network includes exclusively the profiles of Customers registered on the platform through the domain travelinfluencer.co or its subdomains. Profiles of unregistered users, profiles imported from third-party platforms, or data collected outside the platform are not included. The Network is accessible through a dedicated subscription and may include, among other information, contact data, professional information, audience statistics, and availability for collaborations.

For Customers (Influencers) — Network Visibility

• Participation in the Network is completely voluntary. The Customer decides whether their profile appears in the Network or not;
• The Customer can choose which information to make visible in the Network, including but not limited to: name or nickname, contact email, bio, niche, follower range, social platforms, Horizon profile link, availability for collaborations, languages spoken, and main destinations;
• The Customer can modify the visible information in the Network at any time through the Dashboard;
• The Customer can revoke participation in the Network at any time, with immediate effect on their profile's visibility;
• The legal basis for data processing in the Network is the explicit consent of the Customer pursuant to Art. 6, paragraph 1, letter a) of the GDPR;
• The Controller is not responsible for communications received from Consultants as a consequence of Network visibility. The Customer who chooses to appear in the Network accepts that they may be contacted by third parties for professional purposes related to the travel & lifestyle sector.
• Network visibility can be activated or deactivated at any time through a dedicated setting in the Customer's restricted area, with immediate effect on their profile's visibility.

For Consultants — Network Access

Network access is reserved for Consultants with an active subscription. The Consultant expressly accepts the following conditions:

• The data and information accessible through the Network are provided exclusively for professional evaluation purposes and to establish legitimate commercial contacts with the listed influencers;
• It is prohibited to use contact data for unsolicited communications, spam, harassment, or any form of unwanted contact;
• It is prohibited to extract, mass download, scrape, crawl, or any form of automated data collection from the Network;
• It is prohibited to resell, redistribute, share, or transfer to third parties the information obtained through the Network;
• The Consultant is solely responsible for the use of information obtained through the Network and communications sent to the listed profiles;
• In case of violation of these conditions, the Controller reserves the right to immediately suspend or revoke Network access. Refund eligibility is governed by the Refund Policy.
• The Controller does not guarantee the completeness, accuracy, or continuous updating of data in the Network, as this is provided and managed autonomously by individual Customers;
• The Controller is not responsible for interactions, collaborations, or communications between Consultants and Customers arising from the use of the Network.

9. Affiliate Marketing: Management Methods

The Customer manages independently their accounts and affiliate programs on third-party platforms. Commissions are paid directly by affiliate marketing platforms to the Customer, according to the conditions and timelines established by each platform.

The Controller does not intervene in the management of affiliate programs, conversion tracking, or commission payments.

Number of affiliate links per plan

• Starter: up to 3 Customer affiliate links. The Controller reserves the right to include up to 2 additional proprietary links, for a maximum of 5 total links in the app;
• Premium: up to 5 Customer affiliate links, with exclusive monetization (no additional Controller links);
• Pro: up to 5 Customer affiliate links, with exclusive monetization (no additional Controller links).

10. Limitation of Liability in Affiliate Marketing

Affiliate programs are managed by independent third-party platforms. The Controller has no control over the commissions offered, program conditions, or decisions of affiliate platforms.

The Controller is not responsible for any issues relating to:

• Conversion tracking;
• Commission payments by third-party sites;
• Disputes or controversies with affiliate platforms;
• Unilateral changes to affiliate programs by third-party sites;
• Suspension or closure of Customer affiliate accounts by third-party platforms.

11. Refund Policy, Right of Withdrawal, and Cancellation

In accordance with Article 59 of Legislative Decree September 6, 2005, no. 206 (Consumer Code), the User expressly waives the right of withdrawal as the Service consists of a personalized digital product with immediate execution.

The conditions relating to refunds and the right of withdrawal are governed by the Refund Policy, which forms an integral part of these Terms.

The User acknowledges that, by accepting these Terms and the Refund Policy, they waive the right of withdrawal pursuant to Art. 59 of the Consumer Code.

Before proceeding to payment, the system displays a mandatory consent modal requiring the User to explicitly check acceptance of these Terms and the Refund Policy, including the waiver of the right of withdrawal. Consent is recorded locally on the User's device with date, time, and document version.

Subscription Cancellation

The subscription can be cancelled at any time by the User.

• Cancellation does not incur additional penalties;
• At the end of the paid period, access to the Service is automatically deactivated;
• Customer data will be managed as described in the "Account Deletion" subsection below.

How to cancel

Cancellation can be done through the following methods:

• Via Paddle: Use the "Manage subscription" link in your payment confirmation email, or visit paddle.net;
• From the account area: By accessing the dedicated subscription management section;
• Via email: By sending a request to info@travelinfluencer.co with your identifying details.

Account Deletion

To permanently delete your account, the User must first cancel their subscription or let it expire naturally. It is not possible to delete the account while an active subscription is present.

Once the subscription is cancelled or expired, a 30-day period begins during which:

• The platform and all its features (including app settings, Horizon Studio, and every other function) are completely inaccessible;
• Account data is temporarily retained to allow for possible recovery;
• If the User renews any subscription during this 30-day period, the deletion process is automatically cancelled and the account returns to fully active.

Data deletion

In case of account deletion, whether by User cancellation, subscription expiry, or Controller termination, all data associated with the account, including but not limited to:

• Published articles and posts;
• Uploaded images and media files;
• App settings and configurations;

will be permanently and definitively deleted after 30 days from the subscription expiry date or the actual account closure date, with no possibility of recovery.

The Controller advises Users to save their data before the subscription expires, as it will no longer be recoverable after the 30-day period.

Termination by the Controller

The Controller reserves the right to terminate the contract and deactivate the account in case of:

• Material breach of the Terms and Conditions;
• Illegal or fraudulent activity by the User;
• Non-payment of the subscription.

Termination for breach of Terms

In case of termination for breach of the Terms and Conditions or for illegal activity:

• Refund eligibility is governed by the Refund Policy and determined by Paddle;
• The account will be immediately deactivated;
• Data will be deleted according to the timelines set out in the "Account Deletion" subsection above.

Termination for non-payment

In case of subscription non-payment:

• Access to the Service will be suspended;
• The account will enter the 30-day data retention period;
• If payment is not regularized, the account will be permanently deleted.

12. Intellectual Property and Copyright

Code and platform

The source code, design, and all components of the Horizon web app and this website are the exclusive property of the Controller. Any form of the following is prohibited:

• Duplication, copying, or reproduction;
• Modification, alteration, or reverse engineering;
• Distribution or transfer to third parties;
• Use outside the provided Service.

Customer materials

Photos, logos, texts, and any other materials provided by the Customer remain the exclusive property of the Customer. The Controller uses such materials exclusively for the provision of the Service.

License of use

The Customer is granted a non-exclusive, non-transferable license to use the Horizon platform for the duration of the subscribed Plan. The license is limited to use within the Service and does not include any intellectual property rights to the code or platform.

13. User-Generated Content

The User is solely responsible for the content they publish through the Service, including but not limited to: texts, images, links, reviews, and any other material.

Content publishing through the Service

After creating an account and completing the subscription payment through Paddle, the User can access their restricted area and:

• Upload and publish articles with images;
• Proceed with the configuration of their web app according to the features of the subscribed Plan.

The Controller is not responsible for content uploaded and published by Users that violates these Terms and Conditions, applicable law, or third-party rights. The Controller reserves the right to remove any content that, in its sole discretion, violates these Terms, without notice and without any obligation of compensation.

Content indexing and visibility

Content published by Users through the Service is publicly accessible and, as such, may be indexed by search engines, web crawlers, and artificial intelligence agents according to normal web dynamics. The Controller does not guarantee or exclude the indexing of content by third parties. The User is aware that publishing content on the web entails its potential public visibility and indexing.

Safe Harbor

The Controller is not responsible for User-generated content. In case of reports of illegal content or content violating third-party rights, the Controller will proceed with timely removal after verification.

The User agrees to:

• Not publish illegal, defamatory, obscene content or content violating third-party rights;
• Respect copyright and intellectual property regulations;
• Not publish content that may harm the Controller or third parties.

14. Third-Party Content and Iframes

Third-party sites and partners

The Service may integrate or display content from third-party websites through links, iframes, or other technologies. The Controller is not responsible for:

• Content published on third-party sites;
• The availability, accuracy, or quality of services offered by third-party sites;
• The privacy policies or terms of service of third-party sites.

Customer iframes

Content displayed through iframes is under the exclusive responsibility of the Customer who configured them.

Cookie consent and iframes

The travelinfluencer.co website uses a third-party service for managing cookie consent in compliance with the GDPR. If a website displayed through an iframe does not have a GDPR-compliant cookie consent system, the Controller is not responsible. Compliance with cookie/GDPR regulations of the third-party site is the exclusive responsibility of the owner of that website.

Absence of intermediation for bookings and transactions

The Horizon app and the travelinfluencer.co website do not manage bookings or transactions for flights, hotels, insurance, eSIM, car rentals, boats, cruises, tours, or any other travel service. The Controller does not act as a direct intermediary nor as a responsible party for such services.

All bookings, purchases, and transactions are managed exclusively by third-party sites through their respective portals. The user is directed to these platforms through affiliate links and deals directly with the selected service provider, according to the terms and conditions of the individual third-party site.

15. Affiliate Marketing

The Service allows the Customer to integrate affiliate marketing links within their web app. The Customer independently registers for affiliate programs on third-party platforms and provides their links to the Controller for insertion in the app.

Commissions are generated and paid directly by affiliate marketing platforms to the Customer, according to the conditions and timelines of each platform. The Controller does not receive, manage, or distribute any commissions.

Additional Controller links (Starter plan)

For the Starter plan, the Controller reserves the right to include up to 2 proprietary affiliate links in the Customer's app, additional to the Customer's 3 links. Commissions generated by these additional links belong exclusively to the Controller.

Exclusive monetization (Premium and Pro plans)

For Premium and Pro plans, the Customer's app contains exclusively the Customer's affiliate links. The Controller does not insert any additional proprietary links.

16. Business Procurement Agents

The Controller reserves the right to use business procurement agents (commercial agents or commercial collaborators) for the promotion and sale of services offered by the Travelinfluencer.co platform.

Collaboration methods

• Business procurement agents operate in the name and on behalf of the Controller, exclusively for commercial intermediation;
• Business procurement agents are not authorized to conclude contracts, modify these Terms, or undertake binding commitments for the Controller;
• The relationship between the Controller and business procurement agents is governed by a specific contract pursuant to applicable regulations;
• Business procurement agents may access strictly necessary business data for the performance of their activities, in compliance with the Privacy Policy and the GDPR;
• The Controller is responsible for the acts performed by its business procurement agents in the exercise of their assigned duties.

The User acknowledges and accepts that promotion and sales activities may also be carried out through business procurement agents duly authorized by the Controller.

17. HorizonAI

The Service includes artificial intelligence features based on third-party technologies, called HorizonAI.

Nature of the AI service

HorizonAI is provided "AS-IS", without warranties of any kind regarding:

• Accuracy, completeness, or correctness of generated responses;
• Suitability for specific purposes;
• Absence of errors or interruptions.

Limitations

• The User is responsible for verifying and using content generated by HorizonAI;
• The Controller is not responsible for any damages arising from the use of responses generated by HorizonAI;
• The use of HorizonAI is subject to the open source license of the AI model provider.

Hardware requirements and compatibility

HorizonAI requires significant computational resources for local execution of the artificial intelligence model. Consequently, the service may not function properly or may be completely unavailable on devices with limited RAM or with insufficiently recent hardware. The Controller does not guarantee the operation of HorizonAI on all devices and is not responsible for malfunctions, slowdowns, or inability to use arising from hardware limitations of the User's device.

EU AI Act Compliance

HorizonAI is classified as a minimal risk artificial intelligence system pursuant to Regulation (EU) 2024/1689 (AI Act). The AI assistant operates exclusively as a travel planning support tool, with entirely local processing on the user's device and no data transmission to external servers. The Controller constantly monitors the regulatory evolution in the field of artificial intelligence and undertakes to adapt the service in case of new applicable provisions.

18. Limitation of Liability

The Controller's liability is limited exclusively to the Horizon web app and the operation of services directly provided through the platform.

The Controller is not responsible for:

• User-generated content (cf. Section 13);
• Third-party content and services, including iframe sites (cf. Section 14);
• Tracking or payment issues with affiliate programs (cf. Section 10);
• Responses generated by HorizonAI (cf. Section 17);
• Malfunctions due to force majeure events (cf. Section 20);
• Improper use of the Service by the User;
• Loss or improper use of access credentials;
• Indirect, incidental, or consequential damages arising from the use of the Service;
• Data loss due to browser storage limitations (cf. Section 19);
• Any downtime or service interruptions caused by server infrastructure providers, located within the European Union. The Controller is relieved of all responsibility for such interruptions, while committing to restore service as quickly as possible.

19. Data Retention and Local Storage

The Service is delivered as a Progressive Web App (PWA) and runs entirely in the User's browser. Data, models, and content configured by the User are stored locally through browser storage technologies.

Browser storage limitations

Different browsers apply variable and non-standardized storage space management policies. The Controller is not responsible for data loss resulting from:

• Automatic data deletion by the browser due to storage space management policies;
• Memory optimization by the operating system or browser;
• Manual, even unintentional, deletion of browsing data by the User (cache, cookies, site data);
• Browser changes, browser updates, or device settings resets.

Limitations in private browsing mode (incognito)

Using the Service in private browsing mode (incognito, InPrivate, or equivalent) entails significant limitations on the app's features. In this mode, the browser restricts or blocks access to some essential storage technologies for the Service's operation.

Consequently, the following features may be unavailable or partially functional:

• Download and operation of the AI model (HorizonAI): the model requires persistent storage space for download and local execution;
• Saving and persistence of data in the "My Trips" section: entered documents and itineraries will not be permanently preserved and may be lost upon session closure;
• Saving preferences and configuration: customized settings and session data will not be maintained;
• App cache and offline functionality: resources needed for operation without connection will not be stored.

The Controller recommends not using the web app in incognito or private browsing mode for a complete experience and proper data persistence. The Controller is not responsible for malfunctions, data loss, or feature limitations arising from using the Service in private browsing mode.

Export/Import features

To protect their data, the User has the following backup and portability features available:

• App configuration Export/Import: allows saving a complete backup copy of the models and data configured in the web app;
• Trip Export/Import (.travel format): allows exporting individual trips created in the "My Trips" section in a dedicated file format (.travel), importable on any other device or instance of the ecosystem. The Controller does not guarantee compatibility of the .travel format with third-party applications.

The Controller strongly recommends regularly using these features to maintain updated backup copies of your data.

The Controller is not responsible for any data loss if the User has not made backups through the export features.

Behavior after subscription cancellation or expiry

In case of subscription cancellation or expiry, data stored locally on the User's device (configurations, content, settings) may persist until its manual or automatic deletion. After configuration data deletion, the app may continue to be accessible in its basic structure with the Controller's default configurations, as described in Section 8 ("App behavior after cancellation or expiry").

19bis. Service Availability and Maintenance

The Controller is committed to ensuring maximum Service availability, while not being able to guarantee uninterrupted access. The Service, website, and applications may be temporarily unavailable for maintenance or technical reasons.

Scheduled maintenance

The Controller reserves the right to perform scheduled maintenance necessary to ensure the security, stability, and updating of the Service. Scheduled maintenance will be communicated with reasonable advance notice via email to the User's registered address and/or through a visible notice on the platform. The Controller undertakes to schedule such interventions during time slots that minimize the impact on Users.

Emergency maintenance

In case of technical emergencies, security vulnerabilities, infrastructure malfunctions, or other situations requiring immediate intervention, the Controller may temporarily suspend the Service without notice. In such cases, the Controller undertakes to restore the Service as quickly as possible and to inform Users of the incident.

Limitation of liability

The Controller is not responsible for any direct, indirect, incidental, or consequential damages arising from temporary Service unavailability due to maintenance, whether scheduled or emergency. The Controller nevertheless undertakes to minimize downtime and ensure Service continuity in accordance with industry best practices.

20. Force Majeure

Neither party shall be responsible for delay or failure to perform its obligations arising from force majeure events, including but not limited to:

• Natural disasters, epidemics, pandemics;
• War, acts of terrorism, civil unrest;
• Communication network, server, or infrastructure interruptions not under the direct control of the Controller;
• Government or regulatory measures preventing Service delivery;
• Cyberattacks of such magnitude as to compromise infrastructure.

In case of a force majeure event exceeding 60 consecutive days, either party may terminate the contract without right to compensation.

21. Protection of Minors and Age of Majority

The Service is intended exclusively for adults (18+ years). Registration and use of the Service by minors is prohibited.

In case of registration by a minor, the Controller reserves the right to immediately suspend the account without notice. Refund eligibility is governed by the Refund Policy.

22. Dispute Resolution

For any dispute arising from these Terms or the use of the Service, the parties agree to first attempt an out-of-court resolution.

ADR / ODR

The User may resort to online dispute resolution (ODR) platforms pursuant to EU Regulation No. 524/2013, accessible through the European Commission portal.

Jurisdiction

In the absence of an out-of-court resolution, the Court of Modena has jurisdiction over any dispute.

23. Changes to Terms and Contract

Right of unilateral modification

The Controller reserves the right to unilaterally modify these Terms and Conditions, including any aspects of the contractual relationship with the Customer, in compliance with applicable regulations and the principles of fairness and good faith pursuant to Art. 1175 of the Civil Code.

Types of changes and advance notice

Changes are divided into two categories and take effect according to the following methods:

• Substantial changes (including, by way of example, changes to economic conditions, Service features, plan limits, withdrawal conditions, or responsibilities): with a minimum notice of 30 days via communication to the User's registered email address and publication on the platform;
• Formal, corrective, or improvement changes (for example, correction of material errors, updates to registered data, textual clarifications): with immediate effect from publication on the platform.

Right of withdrawal in case of substantial changes

In case of substantial changes, the Customer has the right to withdraw from the contract without penalty and without cancellation costs, by communicating their intention within 30 days of receiving the notification. In this case:

• The Service will remain active until the expiry of the already paid subscription period;
• No additional costs are due for early cancellation;
• Refund eligibility for the remaining days of the current period is governed by the Refund Policy.

Non-retroactivity

Changes to the Terms do not have retroactive effect. Rights and obligations accrued before the effective date of the changes remain governed by the previously applicable Terms.

Acceptance of changes

Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms. The Controller undertakes to always make a historical version of the previous Terms available upon request by the Customer.

Changes and personal data protection (GDPR)

Should changes to these Terms result in variations in the processing of the User's personal data, the Controller will update its Privacy Policy in compliance with Regulation (EU) 2016/679 (GDPR), Articles 5, 13, and 14. In particular:

• Any change introducing new purposes of data processing will be communicated separately and, where necessary, explicit consent of the data subject will be required pursuant to Art. 7 GDPR;
• The User has the right to object at any time to the processing of their personal data for marketing or profiling purposes, pursuant to Art. 21 GDPR;
• Requests relating to personal data processing may be submitted to the Controller at the contacts indicated in Section 24.

24. Applicable Law, Jurisdiction, and Contact

Applicable law

These Terms are governed by Italian law.

Jurisdiction

For any dispute arising from these Terms, the Court of Modena has jurisdiction, without prejudice to the jurisdiction of the Justice of the Peace or the Conciliator for lower-value claims.

Contact

For any communication relating to these Terms:

• Email:info@travelinfluencer.co
• Website:travelinfluencer.co
• Registered Office: Via Verica 150, 41026 Pavullo n/F (MO), Italy

25. Indemnification

The Customer agrees to indemnify and hold harmless the Controller from and against any claim, damage, loss, cost, expense (including reasonable legal fees) arising from or in connection with:

• Breach of these Terms and Conditions by the Customer;
• Publication of illegal, defamatory content, or content violating third-party rights through the Service;
• Violation of applicable regulations, including data protection regulations;
• Improper use of the Service or the features made available;
• Content configured by the Customer through iframes or other inclusion technologies;
• Affiliate marketing links managed by the Customer that violate third-party rights or applicable regulations.

The Controller reserves the right to participate in the defense of any dispute covered by this clause and to assume control of the related legal management.

26. General Provisions

Entire agreement

These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between the parties in relation to the subject matter of the contract and supersede any prior agreement, understanding, or negotiation, whether written or oral.

Severability

If one or more provisions of these Terms are declared invalid, illegal, or unenforceable by a competent authority, the validity, legality, and enforceability of the remaining provisions shall not be affected in any way. The parties agree to replace invalid provisions with valid provisions that reflect as closely as possible the economic intent of the original provisions.

Waiver

Any tolerance or failure to act by the Controller in relation to a breach of these Terms by the Customer does not constitute a waiver of the right to enforce the breached provision or any other provision of these Terms. Any waiver must be express and in writing.

Survival

The following clauses survive the termination or expiry of the contract:

• Intellectual Property (Section 12);
• Limitation of Liability (Section 18);
• Indemnification (Section 25);
• Dispute Resolution (Section 22);
• Applicable Law and Jurisdiction (Section 24);
• This Section 26 (General Provisions).

Assignment

The Customer may not assign the rights and obligations arising from these Terms to third parties without the prior written consent of the Controller. The Controller reserves the right to assign the contract to affiliated companies or in case of business transfer, upon notification to the Customer.

Communications

All communications relating to these Terms shall be made in writing via email to info@travelinfluencer.co or to the email address registered by the Customer.